PillPack is committed to equal opportunity and nondiscrimination and prohibits discrimination on the basis of race, religion, creed, color, national origin, citizenship, marital status, sex, age, sexual orientation, gender identity, veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or any other legally protected status.


  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats, including prescription readers)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact PillPack’s Civil Rights Coordinator.

If you believe that PillPack has failed to provide these services or discriminated in any way, you can file a grievance with: PillPack Civil Rights Coordinator, 250 Commercial St Ste 2012, Manchester NH, 1-855-745-5725, 1-603-935-9108 (fax), You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the PillPack Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at

Get Help in Other Languages

If you need help or speak a non-English language, call 1-855-502-6296 (TTY: 711) and you will be connected to an interpreter who will assist you at no cost.


ATTENTION: If you speak English, language assistance services, free of charge, are available to you. Call 1-855-502-6296 (TTY: 711).


EN ESPAÑOL: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-855-502-6296 (teletipo: 711).


注意:如果您是說中文的,則可免費使用語言支援服務。請致電 1-855-502-6296(TTY:711)。


주의: 영어 사용자인 경우, 언어 지원 서비스를 무료로 제공해 드립니다. 1-855-502-6296(TTY: 711)으로 전화하십시오.


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ВНИМАНИЕ! Если Вы говорите по-русски, для Вас доступны бесплатные услуги переводчика. Позвоните по телефону: 1-855-502-6296 (телетайп: 711).


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ATTENTION : si vous parlez français, des services d’assistance linguistique sont disponibles gratuitement pour vous. Appelez le numéro 1-855-502-6296 (TTY : 711).


ATENÇÃO: Se você fala português, um serviço de ajuda de idiomas está disponível para você, gratuitamente. Ligue para +1 (855) 502-6296 (TTY: 711).


ATTENZIONE: se parla italiano, sono disponibili per Lei servizi di assistenza gratuita in lingua. Chiami 1-855-502-6296 (TTY: 711).


ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Rufen Sie +1-855-502-6296 (TTY: 711) an.


注記:英語を話されるお客様には、通訳サービスを無料でご利用いただけます。電話番号:1-855-502-6296(TTY: 711)におかけください。


توجه: اگر زبان شما انگلیسی است، خدمات کمکی زبانی، به صورت رایگان، به شما ارائه می‌شود. با شماره 1-855-502-6296 (TTY: 711) تماس بگیرید.


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UWAGA: jeśli mówi Pan/Pani po angielsku, może Pan/Pani skorzystać z bezpłatnej pomocy językowej. Należy zadzwonić pod numer 1-855-502-6296 (TTY: 711).


CHÚ Ý: Nếu quý vị nói tiếng Việt, chúng tôi có cung cấp dịch vụ hỗ trợ ngôn ngữ miễn phí cho quý vị. Xin gọi số 1-855-502-6296 (TTY: 711).