Contact Us
Get support from 24/7 customer care & pharmacist teams by calling one of the numbers below:
For current orders and managing medications, 855-745-5725
For help connecting your PillPack account to Amazon Pharmacy, 833-380-4782
You may be wondering
Why should I consider continuing my PillPack.com services on Amazon Pharmacy? 
We've worked hard to bring the features from PillPack.com to Amazon Pharmacy, such as packets and caregivers.
You'll continue to enjoy convenient auto-refills, fast, discreet shipping with direct-to-your-door delivery and access to US-licensed pharmacists and care team 24/7 on Amazon Pharmacy.
We also have transparent up-front pricing, work with most major insurance carriers and offer same-day delivery in many major cities. We’re excited to continue making your pharmacy experience even better for you!
You'll continue to enjoy convenient auto-refills, fast, discreet shipping with direct-to-your-door delivery and access to US-licensed pharmacists and care team 24/7 on Amazon Pharmacy.
We also have transparent up-front pricing, work with most major insurance carriers and offer same-day delivery in many major cities. We’re excited to continue making your pharmacy experience even better for you!
How do I continue my PillPack.com services on Amazon Pharmacy?
Through your PillPack.com dashboard, you can easily continue your services on Amazon Pharmacy by connecting a new or existing account on Amazon Pharmacy.
See a step-by-step guide ›
See a step-by-step guide ›
Can I keep my current PillPack.com account active after connecting to Amazon Pharmacy?
No, you'll lose access to your PillPack.com account after you connect to Amazon Pharmacy. You can find all your PillPack.com information on your Amazon Pharmacy dashboard or settings.
What if I don’t want to continue my PillPack service on Amazon Pharmacy?
Starting November 30th, prescriptions will only be fulfilled for connected accounts on Amazon Pharmacy.
If you decide not to continue on Amazon Pharmacy, you'll need to either have your prescriber send your prescriptions to another pharmacy, or have the pharmacy of your choice request your prescriptions from us.
If you decide not to continue on Amazon Pharmacy, you'll need to either have your prescriber send your prescriptions to another pharmacy, or have the pharmacy of your choice request your prescriptions from us.
Mail Service Pharmacy
Expires 01/01/2027
