How does billing work?

We charge you when we ship your medications. Usually this means you’ll be charged every 30 days when we send your monthly shipment. If we send you any other medications throughout the course of the month, you’ll be charged for those when we ship them.

Your bill includes copays for prescription medications, along with the retail cost for any vitamins and OTCs you’ve added. Your monthly copays are usually the same as a 30-day supply at a retail pharmacy. You can review detailed payment information anytime on your Dashboard.

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Have questions about PillPack and prefer to speak to an advisor directly?

855–745–5725