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Senior Program Manager - Pharmacy Fulfillment

Phoenix, AZ Operations Full-time

At Amazon, we are committed to being the most customer-centric company on earth. PillPack Pharmacy is looking for a Senior Program Manager with a strong delivery record and experience to own and manage strategic, cross-functional operations and technology projects on the NA Pharmacy Fulfillment Network to deliver on being the earth’s most customer centric Pharmacy. Our goal is to improve and enhance the PillPack Fulfillment Network to ultimately drive the best customer experience in the safest, most reliable and cost-efficient manner.

In this role you will be responsible for defining, creating, implementing and scaling a state of the art Pharmacy Warehouse Management System that allows PillPack to achieve our network growth targets. You will have a deep understanding of physical/virtual process flow, inventory management, procurement and supply chain methodologies. This high-visibility role will require influencing business and software teams across the company and around the world to prioritize projects which support both new products/programs and existing operations and supply chain systems.  

The ideal manager will have a talent and passion for building new start-up businesses within the company along with a relentless desire to exceed customers’ expectations while optimizing the overall quality and cost models. A strong bias for action, strategic planning skills, quantitative analysis, and the ability to organize and deliver new initiatives involving leadership across cross-functional operations, software development, business, and external contracting teams is essential. This position will include regular direct communications with senior leaders in the company. 

What will my responsibilities be in this role?

The top candidate will also demonstrate:

What skills and qualifications will I need to succeed?

Preferred qualifications for this role:

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We love our employees

We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples’ lives. Benefits of being a full-time employee at PillPack include, but are not limited to:

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Competitive compensation

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Full medical, dental, vision package and 401(k) plan

U.S. Equal Employment Opportunity / Affirmative Action Information

Individuals seeking employment at PillPack are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.