← Back to Careers

Retention Specialist

Manchester, NH Pharmacy Full-time

Whats this job all about?

PillPack is using design, service, and technology to change the way people think about medicine. We are a small, but growing company and you will have the opportunity to make a tangible impact on both the company as well as the quality of our customers lives.

A pillar of the PillPack brand is to provide a truly exceptional customer experience. In instances where this service falls short, it is the responsibility of the retention team to engage with customers, diagnose their issues, and reach effective solutions that enable that great experience moving forward. As a retention specialist, you will be responsible for thoughtfully and effectively engaging with customers over phone and email, and creatively working towards resolutions on customer issues.

WHAT WILL YOU WORK ON EVERY DAY?

WHAT SKILLS AND EXPERIENCE WILL YOU NEED TO SUCCEED?

Apply Now

We love our employees

We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples’ lives. Benefits of being a full-time employee at PillPack include, but are not limited to:

Career Icon

Competitive compensation

Career Icon

Full medical, dental, vision package and 401(k) plan

Career Icon

Employee Stock Options

U.S. Equal Employment Opportunity / Affirmative Action Information

Individuals seeking employment at PillPack are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.