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Customer Service Associate

Manchester, NH Pharmacy Full-time

PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.

We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together.

The Clinical Resource Team is an extension of the Customer Care Team and will be the support team for the Customer Care Team in Salt Lake City, reporting to Customer Care Team Manager. Team members will be a combination of experienced Customer Care associates and Certified Technicians who will provide escalated support for incoming calls, supervisor level requests, and additional outbound support seven days a week. Additional task include rebatches, replacements/reuploads, misc tasks supporting CX RPh team especially for certified technicians (outgoing MD calls, after hours transfers), etc may be assigned as needed.




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We love our employees

We offer an opportunity to be an integral part of a company that is on a mission to reinvent pharmacy and improve peoples’ lives. Benefits of being a full-time employee at PillPack include, but are not limited to:

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Competitive compensation

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Full medical, dental, vision package and 401(k) plan

U.S. Equal Employment Opportunity / Affirmative Action Information

Individuals seeking employment at PillPack are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.